EVanik OneWorld Suite Subscription Refund/Cancellation Policy
Given the nature of the digital services provided by eVanik Networks Pvt Ltd, we do not offer a refund or credit on a purchase of subscription of our services:
1. Payments for subscription and service(s) provided by eVanik Networks are on 100% advance basis. A customer can cancel the subscription of eVanik OneWorld Suite at any time by submitting our cancellation form here.
2. As a customer, you will continue to have access to eVanik OneWorld Suite throughout till the end of your subscription. Customers will receive an email confirming that the subscription to eVanik OneWorld Suite has been cancelled.
3. The payment for the subscription / services are Non-Refundable and any amount paid shall stand appropriated.
Provided, Subscription cancellations request is received within 07 (Seven) days of initiation of the subscription.
Further provided, eVanik shall be entitled to deduct INR 1000 (One Thousand Indian Rupees) plus applicable taxes towards service fee.
Further provided, Goods and Services Tax or any other applicable taxes are non refundable.
Customers have the ability to upgrade or downgrade their subscription plan for the SaaS services at any time. For any kind of upgrade or downgrade in subscription, customer has to write to support@evanik.com.
The chosen method of billing will automatically be charged the new subscription rate on the next billing cycle.