Financial and inventory risk mitigation points for ecommerce sellers
- Unpaid Orders
- Under Paid Orders
- Wrong Deductions
- Replacements
- Returns not received
- Wrong products returned
- Damaged / Lost Returns
- Reimbursements not received
- Claims and Disputes
- Wrong shipping weight
- Order Date vs Invoice Date: GST Implications
Payments Controlled by Channel
Unpaid
Still not paid | Payment cycle delays
Under
Paid
Lower payments | Incorrect deductions
Wrong
Charges
Shipping Weight | Commission Charges
No Control by Seller
- Product level profitability
- GST and TCS mismatch
- Accounting and Compliance concerns
- Slow down in business growth due to back office tasks
- Multi-Channel dynamic behavior.
- Different strokes for different folks.
Order Controlled by Customer
Ordered
Order Status from placing to approved (Timelines?)
Returned
Customer Return: Direct reverse shipping cost to
Seller. Slower inventory turns, pricing impact
Cancelled
Inventory turn loss to seller
Replaced
Longer realization cycle, original order could get
delayed in return or in damaged condition
Shipping Controlled by Courier
Shipped
Time to Ship | Shipping Charges | COD Collected ?
Returned
Unsellable or Damaged | Lost in Transit
Cancelled
Cancellation post pick up
UnShipped
Delayed Shipments | Return Reversals
