FAQ for using eVanik OneWorld Suite
Basics of eVanik OWS
How can eVanik help in my marketplace e-commerce business?
Aside a host of valuable features, eVanik OWS primarily automates the financial accounting, reconciliation and inventory management of your e-commerce business.
Which all marketplace channels are supported by eVanik OWS?
eVanik is currently integrated with all major Indian marketplace channels including Amazon, Flipkart, Shopclues, PayTM, Limeroad, Snapdeal etc. Additionally, eVanik has an offline feature for other channels.
Is my data safe and secure with eVanik?
eVanik is hosted on the World's safest cloud servers – AWS. eVanik uses bank level encryption when data interchange happens through API bridges.
How do I setup a new account?
Setup of a new account on eVanik OWS is very simple. Just click on the Sign Up button right on top and get started.
Do I need to make any payment or give my credit card details during the Demo period?
Absolutely not. The free trial period of 14 days entitles you to a full version trial of eVanik OWS with no credit card details or payments to be made.
Reconciliation and Accounting
How accurate is the Reconciliation tool of eVanik OWS?
eVanik proudly claims a 99.6% accuracy in the Reconciliation tool. However this is subject to the API based information and rules updated by marketplaces on a regular basis.
Which all Accounting Software or ERP are integrated with eVanik OWS?
eVanik OWS is currently integrated with the 2 most popular accounting software – Tally ERP9 and ZOHO Books.
Do you offer GST reports in your software?
Yes. GSTR1 report can be directly downloaded from eVanik OWS. This report will have the data limited to the channels with which eVanik is integrated.
How do I ensure that all my data has been correctly integrated with my Tally software?
There is a data validation tool in eVanik OWS which provides transaction level sync success or failure and the reason for failure as well.
Do I need to have a licensed version of Tally ERP9 for integrating with eVanik OWS?
Yes. eVanik to Tally integration will work only with the licensed edition of Tally ERP9. Please also ensure that the version of Tally is the latest one
What is the feedBAKER tool?
The feedBAKER tool automates feedback and rating solicitation from Amazon buyers. Sellers can define their own templates through our powerful editor tool and schedule the email soliciations with complete flexibility
Do you offer Virtual or Common Inventory sync for multiple channels?
Yes. Virtual Inventory sync is available with eVanik OWS.
How does the Profit and Loss report work?
The Profit and Loss tools takes into account all the sales, returns and costs of selling the products and provides a product wise exact Profit and Loss report. Purchase or COGs can be input by user. This report can be exported and filtered at date range or channel wise.
For which all marketplace channels is Auto Re-Pricer supported?
The Auto-Repricer tool is currently supported for Amazon India and Flipkart marketplace channel.
Is there any possibility of getting customized reports from eVanik?
eVanik provides extreme flexibility to its Enterprise customers by way of providing customized reports and dashboards. This is just a call away.